Contact Information

What we need from you - click here

By following these simple guidelines you will greatly increase the speed by which we can process your enquiry.

Please be brief and to the point.
Please e-mail your enquiry to one address only.

Please keep the subject heading relevant. For example:

Toyota Yaris 2003 - is a manual coming?

Order BDZV1234 not received

Manual C46802 - non-USA coverage

Do you do a manual for....? Please provide the following information:

Make, model, year, engine size (and code of possible), engine fuel.

Technical Enquiries Please provide the following information:

Make, model, year, engine size (and code of possible), engine fuel.

Order Enquiries Please provide the following information:

Order number, date order placed, method by which order placed (telephone, fax, online), items ordered (product numbers if possible).

Thank you for your enquiry.

Please e-mail your enquiry to one address only.

Enquiries by email
	Visitor profile	email address
Manual enquiries	for visitors who have been unsuccessful, trying to find a particular manual on this site.	Do you do a manual for...?
Private Sales	for private individuals enquiring about manual coverage (i.e. years, model variants), books and orders.	privatesales@haynes.co.uk
Technical Enquiries	for customers wanting information about UK/EU spec vehicles, including information outside the scope of manuals. We have a highly trained team who will endeavour to help.	UK and EU Technical Questions
Technical Enquiries US vehicles	for customers wanting information about a USA spec vehicle. We have a highly trained team who will endeavour to help.	USA Technical Questions
UK Business Enquiries	for company enquiries, including all business proposals, and UK Marketing issues.	b2b@haynes.co.uk
International Business	for overseas company enquiries, including all business proposals, foreign rights enquiries and overseas business partners (retailers, publishers etc.) enquiring about books and orders.	export@haynes.co.uk
Book proposals	for anyone wishing to offer a book proposal or an idea for a book.	bookseditorial@haynes.co.uk
Website Issues	for visitors wishing to report problems they may have experienced using this website and other, non-product related issues. Please note we are not able to accept mail attachments.	webmaster@haynes.co.uk

Telephone/fax numbers (between the hours of 8.30am - 5pm Monday - Friday)
	Telephone	Fax
Customer services	+44 (0) 1963 442030	+44 (0) 1963 440001
Technical Enquiries	+44 (0) 1963 442062	+44 (0) 1963 440645
Marketing	+44 (0) 1963 442031	+44 (0) 1963 440001
B2B	+44 (0) 1963 442010	+44 (0) 1963 440001
Haynes International	+44 (0) 1963 442053	+44 (0) 1963 442036
Website	+44 (0) 1963 442076	+44 (0) 1963 440908
Main switchboard	+44 (0) 1963 440635	+44 (0) 1963 440001

Trade Contacts
		Telephone	email address
Graham Cook	International Sales, Foreign Rights & Co-editions	+44(0)1963 442028	gcook@haynes.co.uk
Sam Bacon	Marketing	+44(0)1963 442031	sbacon@haynes.co.uk
Iain Wakefield	Licensing and Client Publishing	+44(0)1963 440635	iwakefield@haynes.co.uk
Terry Grealey	National Accounts Manager (Book Trade)	+44(0)7831 683410	tgrealey@haynes.co.uk
Tony Kemp	National Accounts & Special Sales Manager (Book Trade)	+44(0)1963 442052	tkemp@haynes.co.uk
Dean Eddies	National Account Manager (Motortrade) Motortrade Sales - Midlands/North West		deddies@haynes.co.uk
Shaun Merritt	National Account Manager Motorcycle Trade Motortrade Sales - South East		smerritt@haynes.co.uk
Lynn Dickson	Motortrade Sales - Scotland/Northern UK		ldickson@haynes.co.uk
Leanne Bramley	Motortrade Sales - Midlands East/North East		lbramley@haynes.co.uk
James Cole	Motortrade Sales - South West		jcole@haynes.co.uk

Publicity
Spirit Public Relations Ltd
Top Floor, 14 King Square, Bristol BS28JJ	+44(0)117 944 1415	haynes@spiritpublicrelations.co.uk

Mail address
Haynes Publishing, Sparkford, Yeovil, Somerset, BA22 7JJ, United Kingdom

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'Haynes Publishing' is the trade name of JH Haynes & Co Ltd ( Company Number 1449587 ). Both this company & its parent company, Haynes Publishing Group P.L.C. ( Company Number 659701 ), are registered in England & Wales and their Registered Office is at Sparkford, Yeovil, Somerset, BA22 7JJ, England.